Terms and Conditions

You acknowledge and accept these terms and conditions (these "Terms and Conditions") by submitting your online request to purchase TrueBlue points from Points.com Inc. The local offices of Points.com Inc. are located at 595 Pacific Ave., 4th Floor San Francisco, CA 94133, USA. The head office of Points.com Inc. is located at 111 Richmond Street West, Suite 700, Toronto, Ontario M5H 2G4 Canada.

Buy & Gift

  1. You must be a member in good standing of the TrueBlue program in order to receive TrueBlue points.
  2. Your purchase request shall not be effective until accepted by Points.com. Acceptance by Points.com shall be evidenced only by the actual delivery of TrueBlue points into your account or the person you have given TrueBlue points to. Notwithstanding the foregoing, Points.com reserves the right to revoke or cancel any acceptance and cancel and reverse transactions as set forth below.
  3. The per TrueBlue point prices are list in U.S. Dollars. Canadian residents will be charged GST/HST. Quebec residents will be charged QST.
  4. Purchases of TrueBlue points are non-refundable.
  5. Purchased points will generally be posted within 72 hours.
  6. Any purchased TrueBlue points will not count toward qualification for any increased or improved status in the TrueBlue program.
  7. You may purchase and gift TrueBlue points in increments of 1,000 points to a maximum of 30,000 points per transaction and 120,000 points in a calendar year. The maximum number of TrueBlue points that any TrueBlue member may receive in a calendar year is 120,000 less any points such member has purchased for his or her own account.
  8. You may not sell, barter or otherwise conduct any unauthorized distribution of any TrueBlue points purchased hereunder. If any TrueBlue points purchased by you are resold, distributed or used for improper purposes as determined by Points.com in its sole and absolute discretion, or obtained through credit card abuse or fraud or other illegal means, Points.com may, at its option and with the assistance of JetBlue, cancel, void, refuse to honor and/or confiscate such TrueBlue points and pursue any and all other rights and remedies that may be available. You agree that Points.com may debit your account or the account you have given TrueBlue points to in connection with the foregoing. You agree to fully cooperate with all reasonable requests of Points.com concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the sale of TrueBlue points hereunder.
  9. The purchase of TrueBlue points is not a guarantee of the availability of any TrueBlue program rewards and Points.com shall have no liability or responsibility where you are unable to use or redeem any purchased TrueBlue points.
  10. You agree to pay Points.com in full by credit card (or other payment account) prior to any TrueBlue points being posted to your TrueBlue program account or the account of the person you have purchased them for. By submitting a request to purchase TrueBlue points you authorize Points.com or its representative to charge the credit card number (or other applicable payment account) you provided.
  11. You agree that the awarding and use of all TrueBlue points, including those purchased hereunder, are subject to the terms, conditions, exclusions and limitations of the TrueBlue program, and that JetBlue has the sole and exclusive authority and responsibility for operating, modifying, terminating and establishing the terms and conditions applicable to the TrueBlue program. Points.com shall have no liability or responsibility to you for, and has no obligation to notify you of, any action, inaction or decision taken by JetBlue in connection with the TrueBlue program. You hereby agree not to make any claim against Points.com for any action, inaction or decision taken by JetBlue in connection with the TrueBlue program. Points.com shall not be treated as the agent of JetBlue for any purpose.
  12. You shall indemnify, defend and hold Points.com and its affiliates, and their respective directors, officers, employees, contractors, partners, agents, affiliates, successors and assigns, harmless from and against any and all losses, obligations, claims, damages, demands, liabilities, suits, actions, costs, fees and expenses whatsoever incurred, suffered or borne by or asserted against any such persons in any way relating to, arising out of or resulting from (i) your use of or participation in the TrueBlue program, (ii) your performance or failure to perform hereunder or (iii) any breach by you of these Terms and Conditions.
  13. THE TRUEBLUE POINTS SOLD TO YOU AND ANY ASSOCIATED SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY, REPRESENTATION, CONDITION OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
  14. POINTS.COM'S ENTIRE LIABILITY, REGARDLESS OF THE FORM OF CAUSE OF ACTION, DEMAND OR CLAIM, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU FOR THE PURCHASE OF TRUEBLUE POINTS. IN NO EVENT SHALL POINTS.COM BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUFFERED IN CONNECTION WITH THESE TERMS AND CONDITIONS OR YOUR PURCHASE OF TRUEBLUE POINTS HOWSOEVER CAUSED AND REGARDLESS OF THE FORM OF CAUSE OF ACTION, DEMAND OR CLAIM, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE OR POINTS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  15. You shall comply with all laws, rules and regulations applicable to these Terms and Conditions and your purchase of TrueBlue points.
  16. These Terms and Conditions are governed exclusively by the laws of the Province of Ontario, Canada notwithstanding any principles of conflicts of law. To the extent permitted by applicable law, any claim, dispute or controversy between you and Points.com shall be determined by final and binding arbitration to the exclusion of the courts. Such arbitration will be conducted in Toronto, Ontario, Canada on a simplified and expedited basis by one arbitrator pursuant to the current laws and rules relating to commercial arbitration in Ontario. If the foregoing arbitration is not permitted by applicable law or any court with jurisdiction, you irrevocably agree that all claims, disputes or controversies shall be settled exclusively by the courts of the Province of Ontario.
  17. You may not assign or transfer these Terms and Conditions, or any right or obligation hereunder.
  18. These Terms and Conditions, together with your purchase request, constitute the entire agreement between you and Points.com with respect to the subject matter hereof and supersede all prior or contemporaneous agreements or understandings, if any, whether written or oral, relating to such subject matter. No modification, amendment or waiver of these Terms and Conditions shall be effective or binding unless made in writing and signed by Points.com.
  19. Points.com shall have no liability for delays or failure in its performance hereunder caused by any act of God, war, strike, labor dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar beyond its control.

Transfer

  1. You and the transferee must each be a member in good standing of the TrueBlue program in order to complete a transfer of points.
  2. Your transfer request shall not be effective until accepted by Points.com. Acceptance by Points.com shall be evidenced only by the actual debiting of points from your account and depositing of such points into the account of the transferee. Notwithstanding the foregoing, Points.com reserves the right to revoke or cancel any acceptance and cancel and reverse transactions as set forth below.
  3. Transfers of points are non-refundable.
  4. Any transferred points will not count toward qualification for any increased or improved status in the TrueBlue program.
  5. You may transfer up to 30,000 points per transaction. You may transfer a maximum of 120,000 points in a calendar year and no member may receive more than 120,000 points in a calendar year through the transfer service.
  6. Neither you nor the transferee may sell, barter or otherwise conduct any unauthorized distribution of any points transferred hereunder. If any points are resold, distributed or used for improper purposes as determined by Points.com.com in its sole and absolute discretion, or any transfer of points is conducted through credit card abuse or fraud or other illegal means, Points.com may, at its option and with the assistance of JetBlue Airways, cancel, void, refuse to honor and/or confiscate such transferred points and pursue any and all other rights and remedies that may be available. You agree that Points.com may debit your account or the account you have transferred points to in connection with the foregoing. You agree to fully cooperate with all reasonable requests of Points.com concerning any investigation or prosecution of anyone engaging in or suspected of engaging in abuse or fraud with respect to the transfer of points hereunder.
  7. The transfer of points is not a guarantee of the availability of any TrueBlue program rewards and Points.com shall have no liability or responsibility where you or the transferee are unable to use or redeem any transferred points.
  8. You agree to pay Points.com in full by credit card (or other applicable payment account) prior to any points being posted to the transferee's TrueBlue program account. By submitting a request to transfer points you authorize Points.com or its representative to charge the credit card number (or other applicable payment account) you provided.
  9. You agree that the awarding and use of all points, including those transferred hereunder, are subject to the terms, conditions, exclusions and limitations of the TrueBlue program, and that JetBlue Airways has the sole and exclusive authority and responsibility for operating, modifying, terminating and establishing the terms and conditions applicable to the TrueBlue program. Points.com shall have no liability or responsibility to you for, and has no obligation to notify you of, any action, inaction or decision taken by JetBlue Airways in connection with the JetBlue program. You hereby agree not to make any claim against Points.com for any action, inaction or decision taken by JetBlue Airways in connection with the TrueBlue program. Points.com shall not be treated as the agent of JetBlue Airways for any purpose.
  10. You shall indemnify, defend and hold Points.com and its affiliates, and their respective directors, officers, employees, contractors, partners, agents, affiliates, successors and assigns, harmless from and against any and all losses, obligations, claims, damages, demands, liabilities, suits, actions, costs, fees and expenses whatsoever incurred, suffered or borne by or asserted against any such persons in any way relating to, arising out of or resulting from (i) your use of or participation in the TrueBlue program, (ii) your performance or failure to perform hereunder or (iii) any breach by you of these Terms and Conditions.
  11. THE POINTS TRANSFERRED AND ANY ASSOCIATED SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY, REPRESENTATION, CONDITION OR GUARANTEE OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES, REPRESENTATIONS, CONDITIONS OR GUARANTEES OF QUALITY, MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ALL OF WHICH ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.
  12. POINTS.COM'S ENTIRE LIABILITY, REGARDLESS OF THE FORM OF CAUSE OF ACTION, DEMAND OR CLAIM, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU FOR THE TRANSFER OF POINTS. IN NO EVENT SHALL POINTS.COM BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES SUFFERED IN CONNECTION WITH THESE TERMS AND CONDITIONS OR YOUR TRANSFER OF POINTS HOWSOEVER CAUSED AND REGARDLESS OF THE FORM OF CAUSE OF ACTION, DEMAND OR CLAIM, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, AND EVEN IF SUCH DAMAGES ARE FORESEEABLE OR POINTS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  13. You shall comply with all laws, rules and regulations applicable to these Terms and Conditions and your transfer of points.
  14. These Terms and Conditions are governed exclusively by the laws of the Province of Ontario, Canada notwithstanding any principles of conflicts of law. To the extent permitted by applicable law, any claim, dispute or controversy between you and Points.com shall be determined by final and binding arbitration to the exclusion of the courts. Such arbitration will be conducted in Toronto, Ontario, Canada on a simplified and expedited basis by one arbitrator pursuant to the current laws and rules relating to commercial arbitration in Ontario. If the foregoing arbitration is not permitted by applicable law or any court with jurisdiction, you irrevocably agree that all claims, disputes or controversies shall be settled exclusively by the courts of the Province of Ontario.
  15. You may not assign or transfer these Terms and Conditions, or any right or obligation hereunder.
  16. These Terms and Conditions, together with your transfer request, constitute the entire agreement between you and Points.com with respect to the subject matter hereof and supersede all prior or contemporaneous agreements or understandings, if any, whether written or oral, relating to such subject matter. No modification, amendment or waiver of these Terms and Conditions shall be effective or binding unless made in writing and signed by Points.com.
  17. Points.com shall have no liability for delays or failure in its performance hereunder caused by any act of God, war, strike, labor dispute, work stoppage, fire, act of government, or any other cause, whether similar or dissimilar beyond its control.